5 Things Your Rehab Department Should Be Doing – #4 Have Quality Measurements

Posted:
Todd Lohr

Is your rehab department maximizing its potential? This post is the fourth in a series. It’s based on some items RehabVisions focuses on when we manage therapy departments, but it’s also a conversation starter about things you could be doing differently.

#4 Have Quality Measurements and Document Outcomes

Clinical excellence should be a priority of your department and should be developed to ensure a patient’s needs and goals are met.

So how do you know if you are achieving excellence? The answer is through putting quality measurements in place and thoroughly documenting all patient outcomes. Your department should continually track quality measurements to gauge improvement in clinical and customer service quality.

RehabVisions’ Hospital Compliance Manager Brenda Kemling, PT said accurate documentation of outcomes is necessary to demonstrate and support evidence-based practice. “Outcomes provide data measurements to insurance companies that justify our payment and help shape future reimbursement models based on quality service,” she said

At RehabVisions, our compliance oversight helps therapists identify the best outcome measures to utilize for various patient populations and/or diagnoses. The use of outcome measures in our therapy practice is a fundamental component to evaluate the effectiveness of treatment interventions, provide accountability, and address quality of the therapy interventions we provide to our patients. Outcome data also assists the RehabVisions’ Operations Department in determining what types of additional training/education are needed for our therapists.

“The process of applying outcome measures and providing quality documentation creates a circular pattern of determining our success, proving our worth to insurance providers and others, and identifying areas for improvement,” Kemling said.

It is more important than ever before to objectively measure outcomes by specific, standardized measures that are used consistently throughout each patient’s episode of care. In the end, these results are crucial to drive the success of your department.

5 Things Your Rehab Department Should Be Doing – #3 Retain Your Superstars

Posted:
Todd Lohr

Is your rehab department maximizing its potential? This post is the third in a series. It’s based on some items RehabVisions focuses on when we manage therapy departments, but it’s also a conversation starter about things you could be doing differently.

You probably already know that it costs a great deal more to hire a new employee than it does to retain an existing one. So why are you not focusing more on employee retention? Retaining your star employees is imperative to the success of your rehab department. So, how do you do that?
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RehabVisions’ Stand-out Employees

Posted:
Debbie Lacey

Our Second Quarter CERCIE awards have been announced, and we’re thrilled to share the stories of these exemplary employees and their contributions to RehabVisions and their home facilities. CERCIE stands for Commitment, Excellence, Respect, Compassion, Integrity and Enthusiasm. We ask employees to submit CERCIE certificates to recognize their peers on a quarterly basis.
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Five Things Your Rehab Department Should Be Doing – #2 Specializing

Posted:
Todd Lohr

Is your rehab department maximizing its potential? This post is the second in a series. It’s based on some items RehabVisions focuses on when we manage therapy departments, but it’s also a conversation starter about some things you could be doing differently.

Whether your department is in a hospital, skilled nursing facility or is an outpatient clinic, we’re betting you can take something away from this series. Enjoy!
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Employees Exemplify Company Values

Posted:
Debbie Lacey

CERCIE is the award we’ve created as a company to recognize our employees who exemplify RehabVisions’ company values. It is an acronym that stands for Commitment, Excellence, Respect, Compassion, Integrity and Enthusiasm. We ask employees to submit CERCIE certificates to recognize their peers on a quarterly basis.

Katie S., a PT in North Dakota is one of our CERCIE recipients for Quarter 1, 2014.
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Why Contract Your Therapy?

Posted:
Todd Lohr

Here is a cool little video about why a hospital should consider contracting its therapy department.
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A Community of Compliance

Posted:
Brenda Kemling, PT

RehabVisions has established our commitment to compliance by not only protecting patients’ rights but also protecting and supporting our employees. It is within our well-established culture of providing quality health care that we have developed a community that places value in compliance. Whether it be adhering to the various Medicare rules and regulations, updating HIPAA policies and procedures, performing charts audits (the list goes on and on), we strive to provide exceptional support to our employees. Our compliance program is living and breathing, expanding and ever evolving; it is an important part of our business and one of the many ways we respect our patients.
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Another Rural Hospital Success Story

Posted:
Tracy Milius, OT

Jim McConnell credits his back surgeon and the therapy team at Myrtue Medical Center with saving his life. After a work-related injury, Jim went through six back surgeries over six years, and nothing seemed to work. Jim lives in Council Bluffs, Iowa, a town of 60,000 people that borders Omaha, Nebraska.

Finally a doctor recommended a back surgeon who practices in Omaha, Council Bluffs and Harlan, Iowa – a town of 5000 people about 50 miles from his home. Jim had his surgery in July and started physical therapy in September.
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RV Welcomes Compliance Manager

Posted:
Stacy Ashley Murphy

RehabVisions added a new position to our Operations Department recently to to stay on top of regulatory points and provide expertise to our hospital clients.

Brenda Kemling, PT started in her role as Hospital Compliance Manager in June. So far, she has been training RehabVisions’ hospital staff on Functional Limitation Reporting (G-codes with severity modifiers), completing chart audits, and assisting in the establishment of electronic medical records in all of our facilities.
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PT’s Role in Wound Care

Posted:
Amy Robinson, PT

Most people don’t realize that physical therapists can play a huge role in wound care healing. It’s actually become a large part of my practice. Wound care can be very challenging, yet it’s rewarding when you see quick results and good response from patients.

A wound care program can be run through the nursing or therapy department and delivered through inpatient or outpatient services. Advantages of running it through the therapy department are varied. Therapists can perform selective debridement of devitalized tissue, and wound care often ties to other therapy-related programs including Lymphedema, peripheral neuropathy and mobility issues. Working with a department that addresses all of these functional limitations allows the patient to receive more complete care more efficiently.
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Darrell’s Rural Rant

Posted:
Darrell Metcalf

Our National Account Executive was on the road today returning from a Rural Hospital conference. We didn’t have a booth at this particular show so Todd spent the majority of his time going to the educational sessions along with the hospital personnel that were in attendance. I called him to catch up on anything that had happened at the show and to hopefully break up the 8 hour car ride.

His synopsis of the show was that the majority of the speakers were portending hard times coming to rural healthcare.
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Happy Anniversary, RehabVisions

Posted:
Stacy Ashley Murphy

May marks the 30th year that RehabVisions has been in business. To commemorate this important event, we put together this video about how we started, where we’ve been, and what the future holds for us as a company. Enjoy!

Communication Is Always Key

Posted:
Bill Mannewitz, PT

It’s true! Communication is key, but the way we communicate is a huge part of it. I came across this blog post from Compliance Chat by Tom Ambury on communication and thought it was interesting, especially in thinking about our therapy departments – how we communicate to them from the home office, how they communicate among each other and to their patients.
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The Election Is Over. What’s Next For Therapy?

Posted:
Darrell Metcalf

With the election past us, budgets being completed and the impending “fresh start” of a new year, it seems like a good time to take stock and figure out “where we are.” With all the rhetoric about Obamacare, fiscal cliffs and the drum beat of impending doom, amazingly enough, people are still getting sick and injured and requiring healthcare services.
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The Power of Perception

Posted:
Deb Kirchhoff, SLP

Check out this article about patient experience from Hospital Impact. It speaks to how very important perception is within our jobs in healthcare.

Contracting With RV Makes CEO’s Life Easier

Posted:
Guest

In 2007 CEO Debrah Chensvold was looking for a change for her Iowa hospital’s rehab department. She looked at several contract therapy companies and chose RehabVisions. We recently talked to Deb about how the partnership has gone over the past five years.
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Nancy Groff Named Home Health Therapist of the Year

Posted:
Guest

Home Care and Hospice Association of Washington voted Nancy Groff, PT the Therapist of the Year this past April. Nancy, a 23-year RehabVisions’ employee, works in Prosser, Washington.

In her acceptance speech, Nancy said that the award was “probably the highlight of my 47-year career” and thanked RehabVisions for “the support, freedom and confidence in the past 23 years to be the best I can be.”
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OT Helps Those With Parkinson’s Disease

Posted:
Stacey Hodges, OT

Although we are almost two months past April and Parkinson’s Disease Awareness Month, it is always timely to recognize a neurological disorder that affects so many. In my community in Iowa, there are many individuals who have been impacted by this debilitating diagnosis. As the director of rehab services at the hospital, I have grown to know some of these individuals well and have been impressed by their drive to continue to fight this disease on a daily basis.
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